Term and Conditions

Welcome to Camera Promotion Store

At Camera Promotion Store, we believe photography is more than just a hobby—it’s a passion that deserves the best equipment and support. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our photography products. By accessing our site and making purchases, you agree to these terms.

1. User Responsibilities and Account Terms

1.1 Eligibility

To purchase from Camera Promotion Store, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete information during registration and checkout
• Reside in our service areas (we currently cannot ship to some Asian countries and remote regions)

1.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized access or security breaches

1.3 Prohibited Activities

You agree not to:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data from our site

2. Products and Services Description

2.1 Product Range

We specialize in photography equipment including:

• Cameras (DSLR, Film, Digital Video, Beginner Cameras, Instant Film Cameras)
• Camera Lenses and Accessories (Lens Caps, Filters, Flash Units)
• Film Products (B&W Film, Colour 35mm Film, Medium Format)
• Camera Starter Kits and Cases & Bags
• Batteries and Photography Gadgets

2.2 Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we reserve the right to correct any errors and update product information as needed.

2.3 Product Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you promptly and provide alternatives or cancel the order.

3. Order and Payment Terms

3.1 Order Process

Placing an order involves the following steps:

• Select products and add to cart
• Review cart and proceed to checkout
• Provide shipping and payment information
• Review and confirm your order
• Receive order confirmation email

3.2 Order Acceptance

Your order represents an offer to purchase products. We accept your offer when we process your payment and ship your order, or when we send you an order confirmation email.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.4 Pricing and Taxes

All prices are listed in US dollars. Additional taxes, customs duties, or import fees may apply depending on your location and are the responsibility of the customer.

3.5 Order Processing and Shipping

4. Returns and Exchanges

4.1 Return Policy

We want you to be completely satisfied with your photography equipment. Our return policy includes:

• Return Window: 15 days from receipt of order
• Condition: Items must be unused, in original packaging with all accessories
• Required: Original receipt or order confirmation

4.2 Eligible Items for Return/Exchange

• Cameras (DSLR, Film, Digital Video, Beginner Cameras)
• Camera Lenses and Lens Caps
• Flash Units and Filters
• Cases & Bags
• Batteries and Camera Accessories
• Unopened film products (B&W Film, Colour 35mm Film)

4.3 Non-Returnable Items

• Opened film products (due to light sensitivity and potential exposure)
• Disposable Cameras (single-use items)
• Instruction Manuals (digital or physical copies)
• Items showing signs of use, damage, or missing original packaging
• Products purchased more than 15 days ago

4.4 Return Process

1. Contact customer service within 15 days at [email protected]
2. Receive Return Authorization Number and shipping instructions
3. Package items securely in original packaging with all accessories
4. Ship using a trackable method to our Returns Department
5. We process refund or exchange within 3-5 business days of receipt

4.5 Refund Information

• Credit Card/PayPal Refunds: 5-10 business days after processing
• Bank Transfers: 7-14 business days
• Note: Original shipping fees are non-refundable

4.6 Defective or Incorrect Items

If you receive a defective product or incorrect item:

• Contact us immediately at [email protected]
• We provide a prepaid shipping label
• Expedited processing for replacements
• No restocking fees for defective or incorrect items

5. Intellectual Property

5.1 Website Content

All content on our website, including text, graphics, logos, images, and software, is the property of Camera Promotion Store or our content suppliers and protected by international copyright laws.

5.2 Product Images and Descriptions

Product images and descriptions are for illustrative purposes only. Actual products may vary slightly in appearance.

5.3 Trademarks

Camera Promotion Store name and logo are trademarks of our company. You may not use these without our prior written permission.

6. Liability Limitations

6.1 Product Use

Camera Promotion Store is not liable for:

• Any damage resulting from improper use of photography equipment
• Consequential damages or lost profits from product use
• Any issues arising from failure to follow product instructions

6.2 Website Availability

We strive to maintain website availability but are not liable for temporary unavailability due to technical issues beyond our control.

6.3 Maximum Liability

Our maximum liability to you for any claim relating to your use of our website or products shall not exceed the purchase price of the products in question.

6.4 Consumer Protection

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited or excluded by law.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and protect your data.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Illinois, United States. Any disputes shall be resolved in the courts of Chicago, Illinois.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Thank you for choosing Camera Promotion Store. We appreciate your trust in us for your photography needs and are committed to ensuring your complete satisfaction with every purchase.

– The Camera Promotion Store Team